Privacy policy

Last updated: August 8, 2026

This Privacy Policy describes how Dreamy RC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dreamyrc.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information including the information you choose to include when communicating with us.

Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (bank account, card details, billing address) to process your payment and fulfill your orders.
  • Third parties we work with who may automatically collect information using pixels, web beacons, SDKs, and cookies when you visit our Site, open our emails, or interact with our advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: to process payments, fulfill orders, send account and transaction notifications, manage your account, arrange shipping, and facilitate returns and exchanges.
  • Marketing and Advertising: to send promotional communications by email, text, or post, and to show you relevant advertisements.
  • Security and Fraud Prevention: to detect, investigate, and act on fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe and should contact us immediately if you believe your account has been compromised.
  • Communicating with You and Service Improvement: to provide customer support and improve our Services.

Cookies
Like many websites, we use Cookies on our Site. For details on cookies related to powering our store with Shopify, see shopify.com/legal/cookies. We use Cookies to operate and improve the Site, remember your preferences, run analytics, and better understand user interaction with the Services. We may also permit third parties to use Cookies on our Site to tailor services, products, and advertising.

Most browsers accept Cookies by default, but you can set your browser to remove or reject them. Blocking Cookies may negatively affect Site functionality and may not fully prevent information sharing with third parties. Our Site recognizes Global Privacy Control (GPC) signals as a valid opt out request for sharing and targeted advertising, where applicable.

How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment and other legitimate purposes, including:

  • Vendors and third parties performing services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Business and marketing partners, who will use your information per their own privacy notices.
  • Third parties where you direct or consent to disclosure, such as shipping partners or social login integrations.
  • Affiliates within our corporate group.
  • Parties involved in a business transaction such as a merger or sale, or as required to comply with legal obligations, enforce our terms, or protect the Services and our users.

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third Party Websites and Links
Our Site may link to websites or platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security practices of such sites. Information you share on public or semi public platforms may be viewable by other users without limitation as to its use.

Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. Parents or guardians who believe their child has provided us with personal information may contact us to request deletion.

Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee complete security. Information sent to us may not be secure while in transit. We retain personal information only as long as necessary to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.

Your Rights
Depending on where you live, you may have some or all of the following rights, subject to certain exceptions:

  • Right to Access or Know your personal information and how it is used and shared.
  • Right to Delete personal information we hold about you.
  • Right to Correct inaccurate personal information.
  • Right of Portability, to receive a copy of your information or have it transferred to a third party.
  • Right to Opt Out of the sale or sharing of your information, or its use for targeted advertising.
  • Right to Restriction of Processing.
  • Right to Withdraw Consent where processing is based on consent.
  • Right to Appeal a decision if we decline your request.
  • Right to Manage Communication Preferences, including unsubscribing from promotional emails at any time.

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising any right, and we may need to verify your identity before responding. Authorized agents may submit requests on your behalf with proof of authorization.

Complaints
If you have concerns about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Users
We may transfer, store, and process your personal information outside the country you live in, including by staff and third party service providers in other countries. Where we transfer personal information out of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country has been deemed to provide adequate protection.

Contact
Should you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of the rights available to you, please email us at hello.dreamyrc@gmail.com or call +918210952007.